I only bought it because I loved the bike's looks, its performance. Looking back at my past, I wouldn't have bought it again knowing what i know now.
Purchasing experience 2/5:
- They don't give shit if you buy or not. Won't explain details.
- They completed formalities of PDI by showing the bike 2 days ago, but bike was a lot dirty so i wouldn't have noticed anything anyways
- Asked us to take delivery at 10 am but had to wait till 11:30 am. They started washing and all after we went there.
- Free accessories: Tshirt, Small helmet - open, Belt Keychains, face mask, bike cover
- Bike cover was given to me actually after 2-3 weeks. Also, it was of no use, was just covering 30-40% of bike from top.
- I was requesting them to explain the bill, but they were being rude about it.
- Most time I experienced that I have took loan from them and didn't pay them back. No delightful experience.
Accessories from showroom 2/5:
* Backrest for pillion 1500: Useful, cheaper alternatives online
* Leg guard 3500: Felt scammed, not at all gives the value, quantity, required leg and bike protection.
* fit and finish: 3/5.
- There are places where parts are not put well togather, like real suspense,
- Rear side reflactor came off somewhere after 2 months. Now it looks odd. Other a lot of places you will see odd even fit finish.
- Pillion seat becomes extremely uncomfortable after 10km, especially for women.
- Even Rider's seat is not enough cushiony.
- Its been 5 months, I am seeing paint coming off on pipe from engine to exhaust
* brakes 3.5/5:
- strange thing that when ABS is on, real brakes will only engage after you apply fromt breaks. I would give 5 if this issue didn't exist.
- apart from above issue, breaks are really good though
* engine 3/5:
- not smooth and refine. Often times you feel jerks at any speed.
- gears are hard, only time will help you get over it.
- power is good. probability the best in 350cc segment
- Milage: I have got in range of 24 to 28kmpl in Bangalore.
PS: As of july, around second service I have started noticing that the engine sound is changed, not in good way. Not sure if its because of Ethanol blending. I notified about the same on second service but they have not fixed it, just said that after oil change it will be okay but its not.
* riding 4/5:
- It handles high speed well. Stable, gives you a lot of confidence. Riding it high-speed, is my most favourite part about the bike.
- Handles potholes well
- Low speed and city ride is hard of you are not up for it.
Service:
* First service: 2600, Second service: 3025
* Showroom folks looks like less trained and knowledgeable
* The reflactor came off, finally I got it fixed bit after 5 months on 2nd service. That too, I have asked them if they got in stock, they never bothered to let me know that it was in stock. They charged me for it too.
* I am always worried if something happens to bike then it might not be fixed ever as they dont have parts.
* I have been asking for wiser since I purchased tye bike, still haven't received it.
* They don't have any mechanism to track customer ask/parts/accessories
My suggestion:
- Only buy it if you really really like it and you are single or ride single.
- Would suggest if you are a couple, not to buy the bike.
- Biggest red flag is their service experience.
- Check the item/accessories before you buy from showroom. Buy only of you feel satisfactory wrt price